This pillow provides continuously cool places to put your head, which is lovely on a warm summer's night. I find although the pillow is rated 'firm' it is still more soft than I was expecting. That said, the pillow supports my head and neck quite nicely, important to me since my neck tends to be fussy if not supported or at the wrong angle. I've used the pillow for about a week now and my neck is happy!

Thiis is a very comfortable pillow. I have neck pain and stiffness, and have tried various pillows. This is the only pillow, that, when I wake, I have no neck pain or stiffness. My daughter was complaining of neck pain as well. I gave her my second Fairmont gel fibre pillow and within two days her neck pain went away. I will not use any other pillow.

I bought this pillow because I sleep well at the Fairmont.

I was recently at a Fairmont hotel and loved the pillows. Upon return I ordered this gel fiber pillow. It is as comfortable as the hotel pillow. It supports your head and neck but it is soft. There is no smell or scent as is the case with some bedding products. Very satisfied.

It is just wonderful.