Happy neck, happy life
This pillow provides continuously cool places to put your head, which is lovely on a warm summer's night. I find although the pillow is rated 'firm' it is still more soft than I was expecting. That said, the pillow supports my head and neck quite nicely, important to me since my neck tends to be fussy if not supported or at the wrong angle. I've used the pillow for about a week now and my neck is happy!